InSwift Announces New Help Desk System

InSwift Inc.

News release
For immediate release
Friday, September 16,2005

InSwift Announces New Help Desk System

Phoenix, Ariz. - InSwift Inc., a Phoenix-based Information Technology Company, today announced the release of a new Help Desk Support and Ticket Management System.

The new Help Desk system allows InSwift to track the many requests received for technical support each day. An InSwift customer can now send email to support@inswift.com or visit http://www.inswift.com and click “Help Desk” to request support. The system automatically creates a ticket on the client’s behalf and is posted to a service board. An InSwift Engineer will quickly grab the ticket and provide support.

Company President, Ryan Foster, is excited about InSwift’s move to offer this enhanced service to the company’s already solid technical support services.

“The new system allows us to more effectively provide end-user support to our customers,” said Mr. Foster. “A good help desk is hard to come by these days, especially for the small to medium size business that may not have anyone on staff. We want to address our customer’s needs as quickly and efficiently as possible. It is our number one goal and this system helps provide that level of service.”

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InSwift Incorporated, headquartered in Phoenix, Arizona, was founded in2003 to help businesses meet their business goals through the implementation of technology. InSwift focuses on the small business market because technology can highly impact the profitability of small companies and streamline otherwise complicated daily business practices. InSwift looks to establish long term relationships with its clients and help small business owners gain a competitive edge over the competition.

For more information: Inswift Incorporated
1405 N. Dobson Road Suite 3
Chandler, AZ 85224
Voice: 480.802.4574
Toll-Free: 1.866.446.7943
Emergency: 480.329.7694
Fax: 480.802.4574
Email: info@inswift.com
http://www.inswift.com