8 Tips for More Effective E-Mails
reprinted with permission from the HP Small Business Center
   

Most business people receive dozens, even hundreds, of e-mails each day. Without question, e-mail is now the primary means of communication in the professional world. That’s why it’s very important to create messages that effectively communicate your point while presenting a professional image. Here are eight helpful tips for writing e-mails that achieve both goals.

1. Set clear, concrete deadlines. If you’re sending a task or a request for more information, don’t just say, "Hope to hear from you soon." Make it clear by what time or date you need a response and write the deadline clearly, for instance: "Please respond by next Thursday, January 15th."

2. Use proper spelling and grammar. Poorly spelled or grammatically incorrect e-mails make you appear unprofessional and reduce the effectiveness of your communication. Always double check your e-mails before sending them, making use of spelling and grammar check tools.

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Get a Second Chance When Your PC Crashes
reprinted with permission from the HP Small Business Center
   

It’s a common scenario. You’re working at your computer when all of a sudden, with no warning, the PC freezes. Nothing seems to be working. The screen goes dark. You may even be unlucky enough to see the dreaded blue screen informing you that a critical error has occurred and Windows® will be shut down.

You’ve just been the unfortunate victim of a system crash.

If this happens to you, it’s likely that you’ve recently added a new program, device, driver or application that your machine doesn’t like, and this is its way of making its feelings known.

Sometimes, a simple reboot of the PC resolves the issue. But sometimes it doesn’t. You reboot, Windows loads and the computer crashes again, or continues to behave weirdly. What can be done to end the recurring nightmare and return your computer to a more stable state?

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Enhance Microsoft Office with Business Add-on Tools
By Philipp Harper
reprinted with permission from the Microsoft Small Business Center

A new breed of solutions called Office Business Applications helps extend the usability of your desktop and line-of-business applications.

  • For many companies, the ROI in enterprise software isn't what it could be.
     
  • Office Business Applications create synergy by connecting Microsoft Office to business applications.
     
  • The impact of OBAs on the bottom line is significant and immediate.

Return on investment is everything. But for too many small and midsize businesses, the ROI for line-of-business software is far less than what it ought to be.

Here's the problem.


Who’s Listening to Your Phone Calls?
reprinted with permission from the HP Small Business Center
   

Simple to use and cost effective, VoIP (Voice over IP) solutions have taken the communications world by storm. But with this increase in popularity come serious security issues.

The problem with VoIP calls is the very thing that makes them so popular: they travel over the Internet. Because of this simplicity, VoIP calls can be intercepted at two points: the call setup and the call data flow.

Tapping into the call setup provides the intruder with information on who called a particular number, and if they listen, what was said on that call. All that's needed to hack into a call is a packet-sniffing program that can be easily downloaded from the Internet and a tiny piece of hardware that taps into a physical wire undetected.

So just who might be spying on you?

March 2009

In this issue:
More Effective E-Mails
When Your PC Crashes
Business Add-on Tools
Who's Listening?
Electronic Business Cards
   
Microsoft Outlook

Share Contact Information the easy way with Electronic Business Cards

Traditional paper business cards are a time-honored and effective way to get business and contact information out to current and prospective clients.

But these days, a lot of business is done in e-mail. So how do you make sure that people know how to reach you?

Try an Electronic Business Card (or EBC), part of the Contacts feature in Microsoft Office Outlook 2007.

An EBC is simple to create and you can easily give it professional polish or personal style by adding your company logo or a picture of yourself. And when you use an EBC as part of your e-mail signature, customers and friends will see it in a format that looks good and is easy for them to save.

Watch the demo to see how easy it is to create, customize, and share an Electronic Business Card.

 

Quote of the Month


"The first day of spring is one thing and the first spring day is another. The difference between them is sometimes as great as a month."

~Henry Van Dyke
 

Just for Laughs


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